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FAQ's
Select a question from the drop down list and view the answer in the box below.
You may download a
user
version for the Control
Panel Administrator system by clicking the word user.
Select a Question from the list below:
What is a virtual server?
Will I be able to access my domain name with or without the WWW?
Do you offer dial-up internet access?
Is support for MS Front Page extensions available?
Do you offer web page design services?
Can I check domain name availability?
Will 1stcom handle domain registration?
Can I transfer an existing domain to 1stcom?
How long does it take before my domain name is active?
What is the InterNIC fee for domain registration?
Does 1stcom limit the number of hits I receive a month?
How do I transfer files to my web site?
Will I have unlimited access to update my pages?
Can multiple domains point to the same HTML files?
Can I use my account for commercial purposes?
Can I resell space within my own account?
Do you accept international orders?
What payment terms are available?
How long does it take to set up a new account?
How do I place an order?
What is the path to perl?
What is the full unix path for cgi scripts?
Where can I find information for MySql?
What is my incoming email address?
I am getting a quota alarm, what is it?
Is there a cgi program for Posting forms?
The under construction page is still coming up after I loaded my site, why?
What version of MySql is used?
Where can I find help using the mailing list?
When I FTP using Fetch or Ws_Ftp my files stop loading?
Sales
Support
Billing
sales@1stcom.com
1-888-327-4770
1-248-886-0805
8 AM to 8 PM Eastern Time M - F
Support Request
1-888-327-4770
(
after filing a support request
)
1-248-886-0805
Support Desk Link 24 hours
sales@1stcom.com
1-888-327-4770
1-248-886-0805
9 AM to 5 PM Eastern Time M - F
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